A WhatsApp bot that runs the whole order, not just chit-chat.
Guided flows with interactive buttons and lists, real actions behind them, and honest handling of WhatsApp's session and template rules, all on one business number.
Drive it — tap through the buttons to a placed order, and watch the flow state and the order build up on the right as you go.
The whole conversation is a state machine.
What you just tapped through is this. Every message is a transition between defined states, so the bot always knows where the customer is, a dropped chat resumes exactly where it left off, and the only step that writes an order is the last one.
Every session starts at the menu and forks into order, track, or a human.
Browse, pick a quantity, confirm. Each tap is a transition the bot remembers.
Nothing touches your system until Confirm. Cancel unwinds to the menu, clean.
Track answers from live data; a person is always one tap away, with context.
Honest about WhatsApp's own rules.
WhatsApp isn't a free-for-all channel, and pretending otherwise gets your number blocked. Once a customer messages you, a 24-hour window opens where you can reply freely. After it, only pre-approved templates can reach out, and one of those re-opens the window.
It's a real constraint we build inside, not one we hide. That's the difference between a number that lasts and one that gets banned in a month.
What it carries, end to end.
Not a menu that emails your team. Each of these is wired to your real systems, so the conversation actually completes the task it started.
Buttons and lists carry a customer from browse to a real placed order, no typing required.
Reads your live order data and answers where-is-my-order without pulling in a human.
Hands the thread to a person the moment it's asked, with the whole conversation attached.
Product catalog and payments where you've enabled them, tied to your real systems.
A reply is easy. Completing the task, inside the rules, is the whole job.
The difference between a WhatsApp bot that works and one that gets your number banned is everything you don't see in the chat: the state machine that never loses track of where a customer is, the single step that actually writes the order, and the discipline to live inside the 24-hour window and template rules instead of blasting past them. We build the flow, and we build it to last on the channel it runs on.
A WhatsApp bot that actually completes the task.
Interactive flows that carry a customer from a question to a placed order, real actions against your system, and honest handling of WhatsApp's session and template rules.